top of page



More content, deeper topics, a bigger audience, and a wide range of entertainment. This is not a regular conference. This is a celebration of the CRM community! 


Heroes of CRM has an amazing energy.
It holds so much inspiration for the whole CRM community. Entertainment, food, drinks, and amazing people and topics make this a perfect event for marketers.


– Marc Preusche, Founder and Partner, DEPT

Heroes of CRM Conference is always a blast! 2023 will be even bigger.


1000+ CRM experts will come together in-person for Heroes of CRM Conference 2023 in Berlin, the place to be for everyone loving CRM.

  • Hand-screened sessions and top speakers

  • Meet leading CRM experts in person

  • Conquer new CRM frontiers

  • Great food, drinks, and entertainment

  • Surprise acts and secret speakers

  • Festival feeling – Berlin style!

  • Get involved, discuss, and network!

Get ready for specific, actionable advice and learnings in order to win your customers’ consideration set. All for one purpose: Catapult your CRM to the moon.


No commercials, no paid content, no boring panels. Every session is hand-screened, hands-on use-case oriented and vetted to help you learn.

The Heroes of CRM is all about our community. We provide endless opportunities to share and learn with peers from every role, function, industry, company size, and beyond.

We could make a stop right here but in order to leave the era of webinars behind, we go the extra mile and invite a wide range of local Berlin entertainers to spice things up.

You have never experienced an event quite like this. It's all here to help you, and your team, scale CRM. If you are a CRM expert, exec, or revenue leader, the Heroes of CRM is a must-attend event!


CrossEngage Partner
b.telligent Partner
trbo Partner

Media Partner

The Customer Data Platform Institute is a vendor-neutral organization dedicated to helping marketers manage customer data.



bottom of page