Heroes of CRM 2019 Recap

The Heroes of CRM Conference 2019 was a blast, and we caught it all on video. Here you can find all of the conference's Main Stage talks and Deep Dives, as well as our recap montage. We've also uploaded every talk's slides onto Slideshare. Enjoy!

Speakers 2019

Dr. Markus Wuebben (CrossEngage) & Dr. Mark Elsner (Echte Liebe) – Acquisition vs. Retention

Dr. Markus Wuebben (CrossEngage) & Dr. Mark Elsner (Echte Liebe) – Acquisition vs. Retention
Dr. Markus Wuebben (CrossEngage) & Dr. Mark Elsner (Echte Liebe) – Acquisition vs. Retention

Dr. Markus Wuebben (CrossEngage) & Dr. Mark Elsner (Echte Liebe) – Acquisition vs. Retention

23:11
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Melanie Sickinger (Limango) – CRM Between Handmade & Automated Communication

Melanie Sickinger (Limango) – CRM Between Handmade & Automated Communication

18:54
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Philipp Westermeyer (OMR) – State of the German Internet – Five Paths to Victory in Times of GAFA

Philipp Westermeyer (OMR) – State of the German Internet – Five Paths to Victory in Times of GAFA

36:00
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Sebastian Amtage (b.telligent) – Beyond Marketing Automation

Sebastian Amtage (b.telligent) – Beyond Marketing Automation

36:15
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Markus Gerlitzki – Current Challenges in Personalization

Markus Gerlitzki – Current Challenges in Personalization

17:04
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Catherine Bostian (Delivery Hero) – The Pleasure of Problem-Solving

Catherine Bostian (Delivery Hero) – The Pleasure of Problem-Solving

18:56
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Bjoern Sjut (Finc3) – High End CRM on a Low-Cost Infrastructure

Bjoern Sjut (Finc3) – High End CRM on a Low-Cost Infrastructure

23:57
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Florian Heinemann (Project A) – Merging of Customer Acquisition and Retention

Florian Heinemann (Project A) – Merging of Customer Acquisition and Retention

39:29
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MAIN STAGE

DEEP DIVE STAGE