HEROES OF CRM

CONFERENCE 2020

March 20, 2020, Festsaal Kreuzberg

The New Wave of CRM

Everything you know about CRM is changing. Gear up for expert industry insights, current trends, and an extraordinary community of like-minded people.

What You Can Expect

In today’s economy, first-order platforms are pocketing the largest share of customer access. To retain direct customer relationships and regain margins, modern-day brands need to utilize their CRM insights to their maximum potential: that’s why we’ve created the Heroes of CRM Conference.

 

  • Hear from top-notch speakers from various industries
     

  • Get informed about the newest CRM trends
     

  • Be inspired to create effective campaigns

Speakers 2020

Krzysztof Szymanski
GetYourGuide

More…
Dr. Florian Heinemann
Project A
Henrika Meusert
DER Touristik Online
Dr. Markus Wuebben
CrossEngage
Erik Siekmann
Digital Forward
Nils Weber
NEXUS United
Jan Hinrichs
FinanceScout24
Lennard Stoever
Minubo
Sebastian Amtage
b.telligent
Felix Schirl
trbo
Stefanie Krüger
Sennheiser
Till Junkermann
Avocadostore
Lara Bröckelt
optilyz
Florian Menge
Contorion
Show More

More to be announced!

Talks

Title

The Big Five –
Insights into the CRM strategy of DER Touristik Online

Henrika Meusert

Title

Data-driven CRM – From Vision to Reality in 100 Days

Nils Weber
Jan Hinrichs

Title

Direct Mail Automation & Hyper-Personalization at Contorion

Lara Bröckelt
Florian Menge

Title

CRM in a Platform Economy

Krzysztof Szymanski

Dr. Markus Wuebben

Title

Your Team Doesn’t Have a Definition of Revenue. The Truth Is, They Have Five (That's Four Too Many)

Lennard Stoever
Till Junkermann

More to be announced!

 

Schedule

9:00

Accreditation & Breakfast Snacks

9:30

Official Welcome

9:45

Speeches & Deep Dives

11:15

Coffee Break

11:30

Speeches & Deep Dives

13:00

Lunch

14:30

Speeches & Deep Dives

16:45

Coffee Break & Live Music

17:10

Speeches & Deep Dives

18:30 – Open End

Snacks, Drinks, Music & Networking

 
 

The Heroes of CRM Conference 2019

2019 saw our second ever conference and a resoundingly positive response. With over three-hundred attendees and seventeen inspiring speakers, the Heroes of CRM established itself as the largest CRM conference in Germany!

Secure Your Speaker Slot for 2020

 

Are you a CRM hero?
We’re looking for outstanding operational experts in the CRM field who want to share their knowledge and insights at this year’s Heroes of CRM Conference.


​If you have valuable insights to share, submit your proposal. Please include your position as well as your company’s name and briefly pitch your topic – whether it’s on best practices, creative campaigns, new channels, or whatever excites you in your daily business. Slots are very limited so don’t miss out on your chance to take CRM forward!

  • Join renowned marketing experts onstage
     

  • Share operational insights with hundreds of peers
     

  • Become part of an extraordinary community

Looking to promote your company or service at Heroes of CRM 2020? Become a partner!

 
 

Partners 2020

CrossEngage Partner
b.telligent Partner
Gpredictive Partner
Minubo Partner
trbo Partner
optilyz Partner

Do you want to join the movement? We’re looking for inspired companies to become our partners on this journey that is changing CRM. Your support is what enables us to provide perspective-shifting insights.

info@heroesofcrm.com

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The Customer Data Platform Institute is a vendor-neutral organization dedicated to helping marketers manage customer data.