June 24, 2022

The New Wave of CRM


More content, deeper topics, a bigger audience, and a wide range of entertainment. This is not a regular conference. This is a celebration of the CRM community! Join us, get your super early bird ticket now!

Dr. Florian Heinemann, Project A

“The go-to conference for everyone in CRM.”

– Dr. Florian Heinemann, Founding Partner, Project A

Heroes of CRM Conference 2021 was a blast! 2022 will be even bigger.

New content für 2022 will be released soon. 

2021 Recap

500+ CRM experts came together on October 29, 2021 in-person for Heroes of CRM Conference in Berlin, the place to be for everyone loving CRM.

  • 14 hand-screened sessions & top speakers

  • Meet leading CRM experts in person

  • Conquer new CRM frontiers

  • Foodtrucks, drinks, and live music

  • Surprise acts and secret speakers

  • Festival feeling – Berlin style!

  • Get involved, discuss, and network!

Get ready for specific, actionable advice and learnings in order to win your customers’ consideration set. All for one purpose: Catapult your CRM to the moon. 🚀


No commercials, no paid content, no boring panels. Every session is hand-screened, hands-on use-case oriented and vetted to help you learn.

The Heroes of CRM is all about our community. We provide endless opportunities to share and learn with peers from every role, function, industry, company size, and beyond.  

We could make a stop right here but in order to leave the era of webinars behind, we went the extra mile and invited a wide range of local Berlin entertainers to spice things up. 🌶

You have never experienced an event quite like this. It's all here to help you, and your team, scale CRM. If you are a CRM expert, exec, or revenue leader, the Heroes of CRM is a must-attend event!


CrossEngage Partner
b.telligent Partner
trbo Partner

Media Partner

The Customer Data Platform Institute is a vendor-neutral organization dedicated to helping marketers manage customer data.